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Get feedback from your customers post test drive, post interaction, post purchase and post service at car, bike and automobile centers with the Zonka Feedback Automobile Software.
Sign up now for free and start taking customer feedback in minutes!
A digital feedback app and software is a great way to hear the voice of each customer and get their feedback about your product, staff, service and more at automobile, bike and car showrooms and service centres – all in real-time.
Get real-time feedback from your customers at automobile bike and car showrooms and service centres!
Sign up now for free and start taking customer feedback in minutes!
Create good-looking automobile feedback forms & surveys. Customize feedback questions, fonts, colors, emoticons & more.
Choose from multiple touchpoints and methods of taking feedback like tablets, kiosks, online, email and sms to get customer feedback at automobile centers, service stations, car and bike showrooms and more.
Take customer feedback in automobile showrooms on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.
Create and add online surveys on your website or send survey links to get feedback for automobile centres, car showrooms and service centres from customers.
Send emails with survey links to customers to give feedback or embed survey questions within email.
Send mobile-responsive survey links to customers through SMS to share their experience and feedback about the automobile car centres, showrooms and service centres.
Get real-time notifications and alerts for all automobile customer feedbacks.
Let teams work together on feedbacks and take action using Zonka’s Collaborative Response Manager. Tag low feedbacks and mark those which require follow-ups. Take corrective actions to close the feedback loop.
Capture customer details using Zonka Feedback Software at bike and car showrooms. Also, take customer feedback during visit, post test drive and post purchase to understand customer satisfaction, staff performance and other details.
Get customer feedback post service and delivery at service centres through tablet feedback app on premises or by sending sms and email automotive surveys to the customer to get real-time feedback and resolve customer issues.
Use Zonka Feedback Software to capture leads and customer details during automobile shows and events. Alongside, you can also take feedback from visitors post the show and event to get their feedback.
Design surveys to take feedback at automobile showrooms from customers about key concern areas like product display, ambience, service and staff behaviour through various types of questions.
Take feedback about car and bike performance and staff helpfulness and service post test drive from customers.
Take feedback post service of cars and bikes or post delivery to understand customer satisfaction with service centres and address complaints and issues.
Use Zonka Feedback platform to manage customer complaints and issues in real-time and take action to improve service and keep customers delighted.
Get leads during automotive events and gather customer information like name, mobile number, email address, interests and more. Also, take feedback during automobile events and shows.
Incorporate questions related to staff performance and ratings in your automobile surveys so that you can critically analyze and examine their performance based on customer feedback in automobile sector.
Sign up for a 15-day free trial or schedule a demo to know more.
Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.
Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
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